Welcome to GOODSMILE RACING ONLINE SHOP

2015.12.18
[GOODSMILE RACING ONLINE SHOP] Customer Support Winter Holiday Hours

Thank you very much for shopping at the Goodsmile Online Shop.

We're very sorry for any inconvenience caused, but ask that you please take note that Customer Support will be closed for the following dates due to end of year holidays.

(Mon.) Dec. 28, 2015 - (Mon.) Jan. 4, 2016 (JST)

All inquiries received over the holidays will be answered in the order
received from January 5.

We hope for your patience and understanding.

GOODSMILE RACING ONLINE SHOP
http://gsr-shop-global.ecq.sc/

GOODSMILE RACING ONLINE SHOP Contact Form
http://gsr-shop-global.ecq.sc/contacts
E-Mail: support@goodsmileracing.com

We appreciate your business and look forward to serving you.


 

2015.8.11
[GOODSMILE RACING ONLINE SHOP] Information Regarding Customer Support Center Summer Holiday

Thank you very much for your love and support of Good Smile Company products.
We hope you'll excuse us, but we're going to be taking a short break this summer.

Our Customer Support Centers will be closed on the following days:

(Wed.) Aug. 12, 2015 - (Fri.) Aug. 14, 2015

All customer inquiries that we receive during this period will be answered in the order received from (Mon.) Aug. 17.

・[GOODSMILE RACING ONLINE SHOP] Support Center
Web Form: https://gsr-shop-global.ecq.sc/contacts/

We appreciate your business and look forward to serving you.


 

2015.1.28
[GOODSMILE RACING ONLINE SHOP] Regarding Credit Card Payment

Thank you for shopping at the Goodsmile Racing Online Shop.

We’re very sorry, but due to certain circumstances the Goodsmile Racing Online Shop will be unable to accept credit card payment for orders shipping to Indonesia and Vietnam. This option will not be selectable at checkout.

We ask that customers residing in Indonesia and Vietnam please make use of our PayPal Express Checkout payment option.

* Please note that this stipulation only applies to new orders placed at the Goodsmile Racing Online Shop. Any previous orders placed by credit card will not be cancelled.

We apologize for any inconvenience and hope for your patience and understanding.

GOODSMILE RACING ONLINE SHOP
http://gsr-shop-global.ecq.sc/

GOODSMILE RACING ONLINE SHOP Contact Form
http://gsr-shop-global.ecq.sc/contacts
E-Mail: support@goodsmileracing.com



 

2015.1.20
GOODSMILE RACING ONLINE SHOP Customer Winter Holiday Hours

Thank you very much for your support of Good Smile products.

The shipment date for the following GOODSMILE RACING ONLINE SHOP pre-order product(s) has been confirmed:

Shipment from (Tue) January 27, 2015
GSR 2014 Victory: Commemorative Helmet Key-Holder Set
GSR 2014 Victory: Commemorative Metal key holder

All orders will begin shipping from this date.

* Actual delivery date will slightly vary depending on the region.
* Dates are subject to change due to inclement weather and other unforeseen circumstances.

We appreciate your business and look forward to serving you.

GOODSMILE RACING ONLINE SHOP
http://gsr-shop-global.ecq.sc/

GOODSMILE RACING ONLINE SHOP Contact Form
http://gsr-shop-global.ecq.sc/contacts
E-Mail: support@goodsmileracing.com



 

2015.1.20
GOODSMILE RACING ONLINE SHOP Customer Winter Holiday Hours

Thank you very much for your support of Good Smile products.

The shipment date for the following GOODSMILE RACING ONLINE SHOP pre-order product(s) has been confirmed:

Shipment from (Tue) January 27, 2015
GSR 2014 Victory: Commemorative Helmet Key-Holder Set
GSR 2014 Victory: Commemorative Metal key holder

All orders will begin shipping from this date.

* Actual delivery date will slightly vary depending on the region.
* Dates are subject to change due to inclement weather and other unforeseen circumstances.

We appreciate your business and look forward to serving you.

GOODSMILE RACING ONLINE SHOP
http://gsr-shop-global.ecq.sc/

GOODSMILE RACING ONLINE SHOP Contact Form
http://gsr-shop-global.ecq.sc/contacts
E-Mail: support@goodsmileracing.com



 

2014.12.19
GOODSMILE RACING ONLINE SHOP Customer Winter Holiday Hours

Thank you very much for shopping at the GOODSMILE RACING ONLINE SHOP.

We're very sorry for any inconvenience caused, but ask that you please take note that Customer Support will be closed for the following dates due to end of year holidays.

(Tue.) Dec. 30, 2014 - (Mon.) Jan. 5, 2015 (JST)

All inquiries received by the morning of Mon, Dec. 29 will receive a
response by the end of the business day.

All inquiries received over the holidays will be answered in the order
received from January 6.

We hope for your patience and understanding.

GOODSMILE RACING ONLINE SHOP
http://gsr-shop-global.ecq.sc/

GOODSMILE RACING ONLINE SHOP Contact Form
http://gsr-shop-global.ecq.sc/contacts
E-Mail: support@goodsmileracing.com



 

2014.8.1
Information Regarding Customer Support Center Summer Holiday

Thank you very much for your love and support of GOODSMILE RACING ONLINE SHOP products. 
We hope you'll excuse us, but we're going to be taking a short break this summer.

Our Customer Support Centers will be closed on the following days:

(Wed.) Aug. 13, 2014 - (Fri.) Aug. 15, 2014

All customer inquiries that we receive during this period will be answered in the order received from (Mon.) Aug. 18.

GOODSMILE RACING ONLINE SHOP
http://gsr-shop-global.ecq.sc/

GOODSMILE RACING ONLINE SHOP Contact Form
http://gsr-shop-global.ecq.sc/contacts
E-Mail: support@goodsmileracing.com



 

2014.1.22
GOODSMILE RACING ONLINE SHOP Server Maintenance

Thank you very much for shopping at the GOODSMILE RACING ONLINE SHOP.

The Goodsmile Online Shop will be closed for maintenance during the following periods. We're very sorry for any inconvenience this may cause, and hope for your patience and understanding.

Closed for Maintenance:

Thu, February 6, 2014 AM 6:00-7:00 JST
Tue, February 18, 2014 AM 6:00-7:00 JST

The Goodsmile Online Shop will not be available during these times.

GOODSMILE RACING ONLINE SHOP
http://gsr-shop-global.ecq.sc/

GOODSMILE RACING ONLINE SHOP Contact Form
http://gsr-shop-global.ecq.sc/contacts
E-Mail: support@goodsmileracing.com



 

2013.12.17
GOODSMILE RACING ONLINE SHOP Customer Winter Holiday Hours

Thank you very much for shopping at the GOODSMILE RACING ONLINE SHOP.

We're very sorry for any inconvenience caused, but ask that you please take note that Customer Support will be closed for the following dates due to end of year holidays.

(Fri.) Dec. 27, 2013 - (Mon.) Jan. 6, 2014 (JST)

Any inquiries received by 6pm on Thursday, Dec. 26 will receive a response by the end of the business day.

All inquiries received over the holidays will be answered in the order received from the afternoon of January 6.

We hope for your patience and understanding.

GOODSMILE RACING ONLINE SHOP
http://gsr-shop-global.ecq.sc/

GOODSMILE RACING ONLINE SHOP Contact Form
http://gsr-shop-global.ecq.sc/contacts
E-Mail: support@goodsmileracing.com



 

2013.8.20
GOODSMILE RACING ONLINE SHOP Pre-Order Product Shipment Date

Thank you very much for your support of GOODSMILE RACING products.

The shipment date for the following GOODSMILE RACING ONLINE SHOP pre-order product(s) has been confirmed:

Shipment from (Thu) August 22, 2013
Racing Miku 2013 Ver. Graphic T-Shirt Vol.1
GSR Hatsune Miku BMW Racing Suit Print T-Shirt ( N.TANIGUCHI Ver.)
GSR Hatsune Miku BMW Racing Suit Print T-Shirt ( T.KATAOKA Ver.)

All orders will begin shipping from this date.

* Actual delivery date will slightly vary depending on the region.
* Dates are subject to change due to inclement weather and other unforeseen circumstances.

GOODSMILE RACING ONLINE SHOP
http://gsr-shop-global.ecq.sc/

GOODSMILE RACING ONLINE SHOP Contact Form
http://gsr-shop-global.ecq.sc/contacts
E-Mail: support@goodsmileracing.com



 

2013.8.1
Information Regarding Customer Support Center Summer Holiday

Thank you very much for your love and support of GOODSMILE RACING products.
We hope you'll excuse us, but we're going to be taking a short break this summer.

Our Customer Support Centers will be closed on the following days:

(Wed.) Aug. 14, 2013 - (Fri.) Aug. 16, 2013

All customer inquiries that we receive during this period will be answered in the order received from (Thurs.) Aug. 16.

GOODSMILE RACING ONLINE SHOP
http://gsr-shop-global.ecq.sc/

GOODSMILE RACING ONLINE SHOP Contact Form
http://gsr-shop-global.ecq.sc/contacts
E-Mail: support@goodsmileracing.com

We appreciate your business and look forward to serving you.


 

2013.7.17
GOODSMILE RACING ONLINE SHOP Product Release Date Change

Thank you very much for your support of GOODSMILE RACING products.

Due to delays in manufacturing, the release date of the following products available for pre-order on the Goodsmile Racing Online Shop has been delayed.

■ July 2013 ⇒ August 2013

Racing Miku 2013 Ver. Graphic T-Shirt Vol. 1
GSR Hatsune Miku BMW Racing Suit Print T-Shirt (N. TANIGUCHI Ver.)
GSR Hatsune Miku BMW Racing Suit Print T-Shirt (T. KATAOKA Ver.)

We'd like to offer our most sincere apologies to all of our customers who were looking forward to the release of these items.

Another announcement will be made as soon as details regarding the new shipment date have been confirmed. We hope for your patience and understanding.

GOODSMILE RACING ONLINE SHOP
http://gsr-shop-global.ecq.sc/

GOODSMILE RACING ONLINE SHOP Contact Form
http://gsr-shop-global.ecq.sc/contacts
E-Mail: support@goodsmileracing.com


 

 

2013.6.21
GOODSMILE RACING ONLINE SHOP Server Maintenance

Thank you very much for your support of GOODSMILE RACING products.

The GOODSMILE RACING ONLINE SHOP will be closed for maintenance during the following periods. We're very sorry for any inconvenience this may cause, and hope for your patience and understanding.

Closed for Maintenance:

Thu, Jury 4, 2013 AM 5:00-8:00 JST
Tue, August 6, 2013 AM 5:00-8:00 JST

The Goodsmile Online Shop will not be available during these times.

*Customer Support email reception will not be effected.

GOODSMILE RACING ONLINE SHOP
http://gsr-shop-global.ecq.sc/

GOODSMILE RACING ONLINE SHOP Contact Form
http://gsr-shop-global.ecq.sc/contacts
E-Mail: support@goodsmileracing.com


 

 

2013.6.17
GOODSMILE RACING ONLINE SHOP Pre-Order Items "Racing Miku 2013 Ver. Graphic T-Shirt Vol. 1" and "Racing Suit Print T-Shirt" Release Date Change

Thank you very much for your support of Good Smile Racing products.

We're writing to inform you of a release date change for the items "Racing Miku 2013 Ver. Graphic T-Shirt Vol. 1" and "Racing Suit Print T-Shirt."

■ June 2012 ⇒ July 2012
Racing Miku 2013 Ver. Graphic T-Shirt Vol. 1
GSR Hatsune Miku BMW Racing Suit Print T-Shirt (N. TANIGUCHI Ver.)
GSR Hatsune Miku BMW Racing Suit Print T-Shirt (T. KATAOKA Ver.)

We'd like to offer our most sincere apologies to all of our customers who were looking forward to their release.
Another announcement will be made after the details of the new shipment date have been confirmed.


 

 

2013.5.13
Regarding "Racing Miku 2013 Ver. Graphic T-Shirt Vol. 1" and "Racing Suit Print T-Shirt"

Thank you very much for your support of Good Smile Racing products!

The following shirts and sizes are now available for pre-order, and scheduled for release in June 2013.

Racing Miku 2013 Ver. Graphic T-shirt Vol. 1 - Size XS
Racing Miku 2013 Ver. Graphic T-shirt Vol. 1 - Size XXL (3L)
GSR Hatsune Miku BMW Racing Suit Print T-Shirt (N. TANIGUCHI Ver.) - Size XS
GSR Hatsune Miku BMW Racing Suit Print T-Shirt (N. TANIGUCHI Ver.) - Size XXL (3L)
GSR Hatsune Miku BMW Racing Suit Print T-Shirt (T. KATAOKA Ver.) - Size XS
GSR Hatsune Miku BMW Racing Suit Print T-Shirt (T. KATAOKA Ver.) - Size XXL (3L)

Please stay tuned, as size XXXL will be available for pre-order soon.

*Scheduled for shipment in late June.
*All items listed above are pre-order products. When purchased with other items, please be aware that your order will ship only when all items in your order are in stock.


 

 

2013.4.12
GOODSMILE RACING ONLINE SHOP Server Maintenance

Thank you very much for your support of GOODSMILE RACING products.

The GOODSMILE RACING ONLINE SHOP will be closed for maintenance during the following periods. We're very sorry for any inconvenience this may cause, and hope for your patience and understanding.

Closed for Maintenance:

Thu, April 18, 2013 AM 5:00-8:00 JST

The Goodsmile Online Shop will not be available during these times.

*Customer Support email reception will not be effected.

GOODSMILE RACING ONLINE SHOP
http://gsr-shop-global.ecq.sc/

GOODSMILE RACING ONLINE SHOP Contact Form
http://gsr-shop-global.ecq.sc/contacts
E-Mail: support@goodsmileracing.com


 

2013.4.5
Regarding Credit Card Payments

Goodsmile Online Shop would like to thank you very much for your support of GOODSMILE RACING products.

Due to issues currently being experienced by our credit card agency, payment by credit card is currently unable to be processed. We will update you as soon as this issue has been resolved.

We're like to offer our apologies for this situation and any inconvenience it may cause you.

GOODSMILE RACING ONLINE SHOP
http://gsr-shop-global.ecq.sc/

GOODSMILE RACING ONLINE SHOP Contact Form
http://gsr-shop-global.ecq.sc/contacts
E-Mail: support@goodsmileracing.com